REFUND & RETURN POLICY
Shop with total confidence backed by our transparent replacement and refund guarantees.
Shop With Confidence
We want you to completely love your custom patches. If your order arrives damaged, defective, or incorrect, we have a straightforward process to resolve it quickly for you.
30-Day Resolution Window
If your order arrives damaged, defective, or incorrect, please reach out and contact us within 30 days of receiving your order.
Approved Outcomes
Once your claim is reviewed and approved, you may receive either a brand-new replacement product or a full refund to your original payment method.
Original Condition Rule
Items must be unused and returned in their exact original condition unless they arrived damaged out of the package.
Customized & Personalized Items
Please note that tailored, customized, or personalized items may not be eligible for return unless they arrive structurally defective.